Westpac seem to have lost the plot. My housemate signed into her internet banking a few minutes ago (and then I did, just to confirm) to be greeted with one message.
A portion of which is below.
Do I really need to point out the problems with this?
Followup: I’m on the phone to them now. The woman on the other end of the phone wasn’t aware of the move. She’s just gotten the same message and is now confirming it. I’ve asked if this is some kind of April Fools joke. I hope it is.
Followup 2:Â Aparrently it’s no joke. “Early 2006”. I’m putting in a complaint. You can to – and please do!
Who can we email to make sure this becomes optional?
`Do I really need to point out the problems with this?’
That’d be nice :)
After a spate of keygrabbing fraud, most South African banks have implemented similar schemes (with an online keyboard that is placed randomly on the screen). I don’t think any of them are compulsary though – my bank certainly still allows direct entry of text without using the keyboard.